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What's New Featured New Products Shows		Customer satisfaction is our main goal! Dear customer, We would highly appreciate if you could fill out below questionnaire for providing your feedback about your satisfaction with our products and services. Your opinion is very important to us, for planning our continuous improvements to serve you better in the future. Thank you in advance. 1. Do Watlow’s products meet your quality standard and performance requirements?       Select an option Excellent Good Average Below average Poor          What is especially important for making your purchasing decision            Select an option Fast quotation cycle Short delivery time Optimal price -/ Performance ratio High product quality Good service Innovative products 2. How satisfied are you with our quotation cycle and the delivery time of our products?       Select an option Excellent Good Average Below average Poor         How quickly do you require a quote for cartridge heaters (from your initial inquiry on)?            Select an option More than 48 hours Less than 48 hours Less than 24 hours Less than 8 hours Immediately         How quickly do you require a quote for flexible heaters (from your initial inquiry on)?            Select an option More than 48 hours Less than 48 hours Less than 24 hours Less than 8 hours Immediately         How quickly do you require the delivery of the products after placing the order?            Select an option More than 4 weeks Less than 4 weeks Less than 2 weeks Less than 1 week Less than 48 hours 3. Do our prices appropriately reflect the value and benefit provided with our products and services?       Select an option Excellent Good Average Below average Poor 4. How do you rate the quality of-         Our Area Account Management team?            Select an option Excellent Good Average Below average Poor          Our Customer Care Center team?            Select an option Excellent Good Average Below average Poor 5. How could Watlow offer you even more value and benefits?      Select an option Innovations for Cartridge Heaters Innovations for Flexible Heaters Applications for Thick Film Heaters Thermal system solution Possibility to order through the Internet Better service 6. How do you rate Watlow against other, known electric heater manufacturers?       Select an option Much better Better Same Worse Much worse         In which area is (are) the other Electric heater manufacturer(s) better than Watlow?            Select an option Faster quotation cycle Shorter delivery time Better price / performance ratio Higher product quality Good service More innovative products Please provide additional comments or improvement suggestions:         Please enter your address:       *Name, First Name:             Company:               *Email:              Telephone Number:              ( * required information)

Watlow Singapore Pte Ltd     55 Ayer Rajah Crescent, #03-23, Singapore, (139949)     +65 6773-9488     Fax - +65 6778-0323

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